Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we accept returns under the following conditions:
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Return Window: You may request a return within 30 days of receiving your item.
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Condition of Item: Items must be returned in their original condition, unused, and in the original packaging. Any signs of wear or damage may result in a partial refund or denial of the refund.
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Return Shipping: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Refund Process: Once we receive the returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original method of payment.
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Non-Refundable Items: Custom orders, personalized items, and digital products are non-refundable unless they arrive damaged or defective.
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Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will work with you to resolve the issue, including offering a full refund.
Contact Us
If you have any questions or need assistance with a return, please contact us at allen.usart@gmail.com . We are here to help and want to ensure your satisfaction with our products.